Terms & Condition

1.INTRODUCTION

This document (together with any documents referred to in it) tells you the terms and conditions upon which we sell and supply the goods (the 'Goods') listed on this website (the 'Website') to you. Before confirming your order please: Read through these terms and  conditions (the 'Conditions') and in particular ours cancellations and returns policy clause  and limitation of our liability and your indemnity clause also read our privacy policy  regarding   your personal information. By ordering any of the Goods listed on this Website, you agree to  be legally bound by these Conditions. You will be unable to proceed with your purchase if you  do not accept these terms and conditions as may be modified or amended and posted on this Website from time to time. We reserve the right to revise and amend the Website, our disclaimers and the Conditions at any time without notice to you. Your continued use of the Website (or any part thereof) following a change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine  whether we have changed these Conditions.

2.ABOUT US

This Website is owned and operated by Dry Ice Nationwide Limited ('we'/'us'/'our'), a limited company (trading as DNL), registered in England and Wales under company number: 12257680 having our registered office at 66, Chertsey Road, Ashford TW15 1SG Our VAT Number is: 336562786

3.COMMUNICATIONS

You agree that email and other electronic communications can be used as a long-distance means of communication and acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement  that such communications be in writing. We will contact you by email or provide you with information by posting notices on our Website.

4.REGISTRATION OR SIGN UP

When registering on the Website you must choose a username and password. You are responsible for all actions taken under your chosen username and password. By registering on the Website, you undertake: That all the details you provide to us for the purpose of registering on the Website and purchasing the Goods are true, accurate, current and complete in all respects To notify us immediately of any changes to the information provided on registration or to your personal information That you are over 18 or if under 18 you have a parent or guardian's permission to register with and purchase the Goods from this Website in conjunction with and under their supervision To only use the Website using your own username and password To make every effort to keep your password safe Not to disclose your password to anyone To change your password immediately upon discovering that it has been compromised To neither transfer or sell your username or password to anyone, nor permit, either directly or indirectly, anyone other than you to use them You authorize us to transmit your name, address and other personal information supplied by   you (including updated information) to obtain information from third parties about you, including, but not limited to, credit reports and so that we may authenticate your identity We reserve the right to terminate an  agreement formed with you pursuant to clause 9 below and to suspend or terminate your access to the Website immediately and without notice to you if:

  • You fail to make any payment to us when due
  • You breach these Conditions (repeatedly or otherwise)
  • You are impersonating any other person or entity
  • When requested by us to do so, you fail to provide us within a reasonable time with enough information to enable us to determine the accuracy and validity of any information supplied by you, or your identity
  • We suspect you have engaged, or are about to engage, or have in anyway been
  • involved, in fraudulent or illegal activity on the Website

5.ELIGIBILITY TO PURCHASE FROM THE WEBSITE

To be eligible to purchase the Goods on this Website and lawfully enter and form contracts with us, you must:

  • Be 18 years of age or over
  • Be legally capable of entering into a binding contract
  • Provide full details of a delivery address in the United Kingdom
  • If you are under 18, you may only use the Website in conjunction with, and under the supervision
  • of, a parent or guardian. If you do not qualify, you must not use our Website.

6.PRICE

The prices of the Goods are quoted on the Website. Prices quoted are for delivery in the United Kingdom unless otherwise specified. Unless otherwise stated, the prices quoted include delivery costs and VAT.We reserve the right, by giving notice to you at any time before delivery or performance of  our obligations to you, to increase the price of the Goods to reflect any increase in the cost to us due to any factor beyond our control (such as without limitation, any foreign exchange fluctuation, significant increase in the costs of labour, materials or other costs of manufacture). In the unlikely event of this occurring, you shall be entitled to cancel the order at any time before delivery.

7.PAYMENT

Payment can be made by any major prepay, credit or debit card or through an electronic payment account as per checkout page Payment will be debited and cleared from your  account before the dispatch of the Goods to you.       When you pay for your order by card, we carry out certain checks which include obtaining authorization from your card issuer to ensure you have adequate funds and for security reasons. This may involve validating your name, address and other personal information supplied by you during the order process against appropriate third-party databases including  the card issuer, registered credit reference agencies and fraud prevention agencies.

By accepting these Conditions, you:

Undertake that all the details you provide to us for the purpose of purchasing the Goods are correct and that the payment card you are using is your own and that there are  sufficient funds to cover the cost of the Goods ordered Authorize us to transmit the payment and delivery information provided by you during the order process (included any updated  information) for the purpose of obtaining authorization from your card issuer to ensure you have adequate funds, to authenticate your identity, to validate your payment card and for  other security reasons, such as fraud prevention

We shall contact you should any problems occur with the authorization of your card.We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part, we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from our Website.

8.ORDER PROCESS AND FORMATION OF A CONTRACT

All orders are subject to acceptance and availability. If any Goods ordered are not available, you will be notified by email and you will have the option either to wait until the item is available or to cancel your order. It is your responsibility to provide us with a valid email address so that we can contact you if necessary. Any order placed by you constitutes an offer  to purchase the Goods from us. All such offers received from you are subject to acceptance by us and we reserve the right to refuse any order placed by you at any time prior to acceptance, without providing an explanation. You shall be responsible for ensuring the accuracy of the details provided by you during the order process and we will not accept an order unless all details requested from you have been entered correctly.

You agree that if we contact you to acknowledge receipt of your order such communication shall not amount to our acceptance of your offer to purchase the Goods ordered by you from the Website.

A contract between you and us (the 'Contract') incorporating these Conditions will only subsist after we have debited your payment card and have confirmed that we have   dispatched the Goods or made them available to be downloaded. We will send you an email to confirm this (a ‘Confirmation Notice'). The Confirmation Notice will amount to an acceptance of your offer to buy the Goods from us. The Contract will only be formed when  we send you the Confirmation Notice(whether or not you receive it).

Where we agree to supply Goods to you permanently or on an ongoing (continuous) basis, such as by subscription, they shall be provided for a minimum fixed period  (the 'Minimum Duration'). The length of the Minimum Duration will depend on which package or product you have selected to purchase and is provided on the Website.

The Contract will relate only to the Goods stated in the Confirmation Notice. We will not be obliged to supply any other Goods which may have been part of your order until we have sent you a separate Confirmation Notice relating to it. The goods ordered must include the  purchase of Items. You must check that the details contained in the Confirmation Notice are correct and you should print out and keep a copy of it.

You will be subject to the version of our policies and Conditions in force at the time that you order the Goods from s, unless:

Any change to those policies or these Conditions is required to be made by law or governmental authority

We notify you of any change to our policies or these Conditions before we send you the Confirmation Notice, in which case, we are entitled to assume that you have accepted it, unless we receive written notification from you to the contrary within seven working days of receipt of the Confirmation Notice

9 DELIVERY

The Goods will be delivered to you at the address you provided during the order process which may be an address other than the billing address, but please note that extra  documentation may be needed to comply with such orders.

We employ professional carriers. Nevertheless, you must examine the Goods on arrival. you must examine the Goods before signing for it.

All Goods must be signed for by an adult aged 18 years or over on delivery.

Any dates quoted for delivering the Goods are approximate only. If no date is specified,then it will take place within 30 days or a reasonable time of the date of the Confirmation Notice, unless there are exceptional circumstances. We shall not be liable for any delay in delivering  the Goods, however caused. The Goods may be sent to you in installment.

For Christmas deliveries, we recommend that you check our Website for the last date of  delivery. We will endeavour to dispatch all Goods that are in stock within 24 hours.However, we cannot guarantee delivery by 24th December.

10 RISK AND TITLE

The Goods will be at your risk from the time of delivery.

Ownership of the Goods will only pass to you when we receive full payment of all sums due  in respect of them including VAT and the cost of delivery.

11.CANCELLING YOUR CONTRACT AND RETURNS

Cancelling before receiving a dispatch Confirmation Notice You may cancel your order for the Goods  at any time prior to receiving a dispatch Confirmation Notice from us so  long as you contact us in writing. You can send us a cancellation notice by sending an email to  sales@dryicenationwide.co.uk or a letter to 9, Manor Farm, Shurlock         Row, RG10 0PY. Your cancellation notice must quote your name, address, the name or a description of the Goods and your order reference number.

Exception to the right to cancel  You will not have a right to cancel an order for goods purchased from us, in the following situations:

If you expressly agree to us beginning to provide any services before the end of the cancellation period.

The Contract is for goods which are bespoke or have been personalized or which may deteriorate (such as food or dry ice) the Goods have not suffered damage after delivery. the Goods have not been misused or used other than in accordance with  the instructions; and  the problem is not due to normal wear and tear. been damaged on delivery been delivered in a faulty condition. have been delivered to you in error. Alternatively, at your option, instead of a refund (and subject to returning the Goods as required under this clause) we will replace the Goods with the same or a similar product (subject to stock availability).

Sometimes the product specifications from the manufacturer may change, in which case, if you request a replacement, we will do our best to offer you a substitute of the same or better quality at the same price. If you are not happy with the replacement, you can return the Goods to us.

In order to claim a refund or replacement item please send us a cancellation notice as  soon as you become aware of a problem and no later than 7 working days after receipt 0r the fault developing by email to sales@dryicenationwide.co.uk or a letter to 9, Manor Farm, Shurlock Row, RG10 0PY. Your cancellation notice must quote your name,  address, the name or a description of the Goods, a brief description of the problem, fault or  damage and your order reference number.

Upon receiving your cancellation notice, we will contact you and provide details of  where you must return the Goods and other relevant instructions. You must then  immediately return the Goods to us. We reserve the right, at our option, to collect the  Goods from you. If we wish to collect the Goods, we will notify you of when they will be  collected by us.

Incorrectly priced or described Goods  Whilst we try and ensure that all the information on our Website is accurate, errors may occur. In the unlikely event that the price and/or description of an item listed on the Website has been incorrectly advertised, we will not be under any obligation to sell or provide those Goods to you.

If we discover the error before sending you a Confirmation Notice we will at our discretion, either reject your order and notify you of such rejection, or inform you as  soon as possible and give you the option of cancelling your order or reconfirming it atthe correct price and/or description. If we give you the option of cancelling your order or               reconfirming it at the correct price and/or description but either cannot contact you or do not receive your response within 14 days of sending you notification (whether or not you receive it), we will reject your order.

If we discover the error after sending you a Confirmation Notice we may, at ourdiscretion and without incurring any liability to you, cancel the Contract provided that the  error is, in our reasonable opinion, obvious and unmistakable and could have reasonably been recognized by you. We will notify if we cancel the Contract.

If your order is cancelled or rejected and you have already paid for the Goods, you will receive a full refund in accordance with clause above.

12.COMPLAINTS

If you have a comment, concern or complaint about any Goods you have purchased from us, please contact us via email at sales@dryicenationwide.co.uk or by post at 9, Manor Farm,  Shurlock Row, RG10 0PY.

13.INTELLECTUAL PROPERTY

The content of the Website is protected by copyright (including design copyrights),trademarks, patent, database and other intellectual property rights and similar proprietary   rights which include,(without limitation), all rights in materials, works, techniques,computer programs, source codes, data, technical information, trading business brand    names, goodwill, service marks utility models, semi-conductor topography rights, the style  or   presentation of the goods or services, creations, inventions or improvements upon or additions to an invention, confidential information,  know-how and any research effort relating to Dry Ice Nationwide Limited, moral rights and any similar rights in any country (whether registered or unregistered and including   applications for and the right to apply for them in any part of the world) and you  acknowledge that the intellectual property rights in the material and content supplied as  part of the Website shall remain with us or our licencors. You may download or copy the content and other downloadable items displayed on the Website subject to the condition   that the material may only be used for personal non-commercial purposes.

Copying or storing the contents of the Website for other than personal use is expressly  prohibited.

You may retrieve and display the content of the Website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a  network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify,copy or distribute or use for commercial purposes any of the                 materials or content on the Website.

You acknowledge that any other use of the material and content of this Website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy,reproduce, transmit, publish, display, distribute, commercially exploit or create derivative  works from such material and content.

No licence is granted to you in these Conditions to use any of our trademarks or those of our affiliated companies.

Goods sold by us and Website content may be subject to copyright, trademark or other intellectual property rights in favour of third parties. We acknowledge those rights.

14.WEBSITE USE

You are permitted to use the Website and the material contained in it only as expressly  authorized by us under our terms of use.

15.LIABILITY AND INDEMNITY

Notwithstanding any other provision in the Conditions, nothing will affect or limit your statutory rights; or will exclude or limit our liability for: Death or personal injury resulting from our negligence Fraud or fraudulent misrepresentation Action pursuant to section 2(3) of the Consumer Protection Act 1987 Any matter for which it would be unlawful for us to exclude or attempt to exclude our liability

The Website is provided on an 'as is' and 'as available' basis without any representation or  endorsement made and we make no warranties or guarantees, whether express or implied,statutory or otherwise (unless otherwise expressly stated in these Conditions or required by law) in relation to the information, materials, content or services found or offered on the Website for any particular purpose or any transaction that may be conducted on or through the Website including but not limited to, implied warranties of non-infringement,compatibility, timeliness, performance, security, accuracy, condition or completeness, or any   implied warranty arising from course of dealing or usage or trade custom.

We will not be liable if the Website is unavailable at any time.

We make no representation or warranty of any kind express or implied statutory or otherwise regarding the availability of the Website or that it will be timely or error-free, that defects  will be corrected, or that the Website or the server that makes it available are free of viruses or bugs.

We will not be responsible or liable to you for any loss of content or material uploaded or  transmitted through the Website and we accept no liability of any kind for any loss or damage resulting from action taken in reliance on material or information contained on the Website.

We cannot guarantee and cannot be responsible for the security or privacy of the Website and any Information provided by you. You must bear the risk associated with the use of the internet. In particular, we will not be liable for any damage or loss caused by a distributed denial-of- service attack, any viruses trojans, worms, logic bombs, keystroke loggers, spyware, adware or other material which is malicious or technologically harmful that may infect your computer,peripheral computer equipment, computer programs, data or other proprietary material as a result of your   use of the Website or you downloading any material posted or sold on the Website or from any website linked to it.

We will use all reasonable endeavours to carry out our obligations within a reasonable period of  time but will not be liable to you for any loss, costs or expenses arising directly or indirectly from any delays in doing so.

We will not be liable, in contract or tort (including, without limitation, negligence), or in respect of pre-contract or other representations (other than fraudulent misrepresentations) or otherwise for:

  1. any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings and any other consequential loss); or
  2. any loss of goodwill or reputation; or
  3. any special or indirect losses; or
  4. any loss of data; or
  5. wasted management or office time; or   any other loss or damage of any kind suffered or incurred arising out of or in connection  with the provision of any matter under these Conditions and/or the Contract and/or the use of this Website or any aspect related to your purchase of the Goods even if such losses are foreseeable or result from a deliberate breach of these Conditions by us that  would entitle you to terminate the Contract between us or as a result of any action we have taken in response to your breach of these Conditions. Without prejudice to the  terms of this clause and if we are unable to rely upon it, our liability for all    and any losses you suffer as a result of us breaking the Contract, whether or not deliberate, including those listed in clauses a to e, is strictly limited to the   purchase price of the Goods you purchased.

You agree to fully indemnify, defend and hold us, and our officers, directors, employees and suppliers, harmless immediately on demand, from and against all claims, including but not  limited to losses (including loss of profit, revenue, goodwill or reputation), costs and expenses,  including reasonable administrative and legal costs, arising out of any breach of these Conditions by  you, or any other liabilities arising out of your use of this Website or any other person accessing the Website using your personal information with your authority.

This clause does not affect your statutory rights as a consumer, nor does it affect your   contractual cancellation rights.

16.REVIEWS

You acknowledge that any review, feedback or rating which you leave may be published by  us on the Website and you agree that it may be displayed for as long as we consider appropriate and that the content may be syndicated to our other websites, publications or  marketing materials.

You undertake that any review, feedback or rating that you write shall:

Comply with applicable law in the UK and the law in any country from which they are posted   Be factually accurate Contain genuinely held opinions (where applicable) Not contain any material which is either defamatory, threatening, obscene, abusive,offensive, hateful, inflammatory or is likely to harass, upset, annoy, alarm, embarrass or invade the privacy of, any person or be deceiving Not promote or advocate an unlawful act or activity, discrimination, sexually explicit material or violence Not infringe any trademark, copyright (including design rights), database right, or other intellectual property rights of any other person or breach of any legal duty you owe to a third party Not be used to impersonate any person, or to misrepresent your identity

You agree to indemnify and hold us harmless against any claim or action brought by third  parties, arising out of or in connection with any review, feedback or rating posted by you on  the Website, including, without limitation, the violation of their privacy, defamatory  statements or infringement of intellectual property rights.

You grant us and our affiliate companies a non-exclusive, royalty-free worldwide license to use or edit any reviews posted by you.

We reserve the right to publish, edit or remove any reviews without notifying you.

17.FORCE MAJEURE

We shall have no liability for delays or failures in delivery or performance of our obligations to you resulting from any act, events, omissions, failures or accidents that are outside of our  control ('Force Majeure'), which, without limitation, include:

  • Strikes, lockouts or other industrial action
  • Shortages of labour, fuel, power, raw materials
  • Late, defective performance or non-performance by suppliers
  • Private or public telecommunication, computer network failures or breakdown of
  • equipment
  • Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether
  • declared or not) or threat or preparation for war.
  • Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster
  • or extreme weather conditions.
  • Impossibility of the use of railways, shipping, aircraft, motor transport or other means of
  • public or private transport.
  • Acts, decrees, legislation, regulations or restrictions of any government
  • Other causes, beyond our reasonable control
  • Our performance will be deemed to be suspended for the period that the event of Force Majeure
  • continues, and we will have an extension of time for performance for the duration of that
  • We will use our reasonable endeavours to minimise any delay caused by Force Majeure or to find
  • a solution by which our obligations may be performed despite the Force Majeure event. We shall
  • promptly notify you of any Force Majeure event giving details of it and (where possible) the extent
  • and likely duration of any delay.
  • Where the period of non-performance or delay in relation to any event of Force Majeure exceeds 30 days from the date of notice to you of the event of Force Majeure, either you or us may, by written notice to the other, terminate the Contract with immediate effect upon  service.

18.PRIVACY POLICY

In order to monitor and improve customer service, we sometimes record telephone calls.

We shall be entitled to process your data in accordance with the terms of our Privacy Policy.

Please view this document for further information. All information provided by you will be treated

securely and in accordance with the Data Protection Act 1998 (as amended).

You can find full details of our Privacy Policy on the Website.

19.THIRD PARTY RIGHTS

Except for our affiliates, directors, employees or representatives, a person who is not a party to the Contract has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of the Contract but this does not affect any right or remedy of a third party that exists  or is available apart from that Act.

20.EXTERNAL LINKS

To provide increased value and convenience to our users, we may provide links to other  websites or resources for you to access at your sole discretion and risk. You acknowledge and agree  that,as you have chosen to enter the linked website, we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable in any way, whether directly or indirectly, for:

The privacy practices of such websites The content of such websites, including (without limitation) any advertising, content, Products, goods or other materials or services on or available from such websites or resources The use which others make of these websites; or Any damage, loss or offence caused or alleged to be caused to you, arising from or in connection with the use of or reliance upon any such advertising, content, products, goods, materials or services available on and/or purchased by you from such external websites or resources

21.LINKING TO THE WEBSITE

You must not create a link to the Website from another website, document or any other  source without first obtaining our prior written consent.

Any agreed link must be: To the Website's homepage

Established from a website or document that is owned by you and does not contain content that is offensive, controversial, infringes any intellectual property rights or other rights of any other person or does not comply in any way with the law in the UK and the law in any country from which they are hosted

Provided in such a way that is fair and legal and does not damage our reputation or take advantage of it Established in such a way that does not suggest any form of association, approval or endorsement on our part where none exists We have no obligation to inform you if the address of the Website home page changes and it is your responsibility to ensure that any link you provide to our homepage is always accurate.

We reserve the right to withdraw our consent without notice and without providing any reasons for withdrawal. Upon receiving such notice, you must immediately remove the link and inform  us once this has been done.

22.NOTICES

All notices given by you to us must be given to us at 9, Manor Farm, Shurlock Row, RG10  0PY or by using sales@dryicenationwide.co.uk. We may give notice as described in clause 3 Notice will be deemed received and properly served immediately when posted on our  Website, 24  hours after an email is sent, or three days after the date of posting of any letter. In proving  the service of any notice, it will be enough to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email, that such         email was sent to the specified email address of the addressee.

23.ENTIRE AGREEMENT

The Contract represents the entire agreement between us in relation to the subject matter  of the Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.

We each acknowledge that, in entering a Contract, neither of us has relied on any express or implied representation, undertaking or promise given by the other from anything said or  written in any negotiations between us prior to such Contract except as has been expressly  incorporated in such Contract.

Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any Contract (unless such untrue  statement was made fraudulently) and the other party's only remedy shall be for breach of contract as  provided in these Conditions.

24.GENERAL

We reserve the right to change the domain address of this Website and any services,products,product prices, product specifications and availability at any time.

All prices and descriptions supersede all previous publications. All product descriptions are approximate.

Every effort is made to keep information regarding stock availability on the Website up to date.

However, we do not guarantee that this is the case, or that stock will always be available.

If any provision of these terms and conditions is held by any competent authority to be  invalid or unenforceable in whole or in part, the validity of the other provisions of the Contract and the remainder of the provision in question will not be affected.

All Contracts are concluded and available in English only.

If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under it or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with your obligations.

A waiver by us of any default shall not constitute a waiver of any subsequent default.

No waiver by us of any of these Conditions or of any other term of a Contract shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance  with above clause

Any Contract between you and us is binding on you and us and on our respective successors   and assigns. You may not transfer, assign, charge or otherwise dispose of the Contract, or any of      your rights or obligations arising under it, without our prior written consent. We may  transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of   our  rights or obligations   arising under it, at any time during the term of the Contract.

25.GOVERNING LAW AND JURISDICTION

The Website is controlled and operated in the United Kingdom. Every purchase you make shall be deemed performed in England and Wales.

The Conditions and any Contract brought into being as a result of usage of this Website will  be governed by the laws of England and Wales and you irrevocably agree to submit to the exclusive jurisdiction of the courts of England and Wales.

 

 

Website - terms and conditions of use

Please read these terms and conditions carefully as they contain important information  about your rights and obligations when using this website (the 'Website') and clause 11 The Website is owned and operated 'we'/'us'/'our'), a limited company (trading as Dry Ice Nationwide Limited), registered in England and Wales under company number: 12257680 having our registered office 66, Chertsey Road, Ashford TW15 1SG. And plant  office at unit 9, Manor Farm, Shurlock Row , RG10 0PY Our VAT Number is: 336562786  The term 'you' refers to the user or viewer of our Website.

By browsing on or using the Website you are agreeing to comply with and be bound by these terms and conditions which, together with our privacy policy, governs our relationship with you regarding the use of our Website.

1.ACCESS

You will be able to access parts of the Website without having to register any details with us.

However, from time to time certain areas of this Website may be accessible only if you are a  registered user.

You are responsible for making all arrangements necessary for you to have access to our

Website. You are also responsible for ensuring that all persons who access our Website  through your internet connection are aware of these terms, and that they comply with  them.

We make reasonable efforts to ensure that this Website is available to view and use 24  hours a day throughout each year however, this is not guaranteed. The Website may be temporarily unavailable at any time because of server or systems failure or other technical issues;    reasons that are beyond our control; required updating, maintenance or repair.

Where possible we will try to give you warning of maintenance issues but shall not be obliged to do so.

2.REGISTERING ON THIS WEBSITE

When registering on the Website you must choose a username and password. You are responsible for all actions taken under your chosen username and password.

By registering on the Website, you undertake: That all the details you provide to us for the purpose of registering on the Website are true, accurate, current and complete in all respects

You will notify us immediately of any changes to the information provided on registration

You are over 18 or if under 18 you have a parent or guardian's permission to register with the Website in conjunction with and under their supervision To only use the Website using your own username and password

To make every effort to keep your password safe Not to disclose your password to anyone

To change your password immediately upon discovering that it has been compromised

To neither transfer or sell your username or password to anyone, nor permit, either directly or indirectly, anyone other than you to use them

You authorise us to transmit your name, address and other personal information supplied by you (included updated information) to obtain information from third parties about you, including, but not limited to, credit reports and so that we may authenticate your identity.

3.ELIGIBILITY TO BUY FROM THE WEBSITE

To be eligible to buy the Goods on this Website and lawfully enter and form contracts with us, you must:

Be 18 years of age or over

Be legally capable of entering into a binding contract

Provide full details of a delivery address in the United Kingdom

If you are under 18, you may only use the Website in conjunction with, and under the supervision of, a parent or guardian. If you do not qualify, you must not use our Website.

4.INTELLECTUAL PROPERTY

The content of the Website is protected by copyright (including design copyrights),  trademarks, patent, database and other intellectual property rights and similar proprietary   rights which include, (without limitation), all rights in materials, works, techniques, computer programs, source  codes, data, technical information, trading business brand names, goodwill, service marks utility  models, semi-conductor topography rights, the style or presentation of the goods or services, creations, inventions or improvements upon or additions to an invention, confidential information, know-how and any research effort relating to Dry Ice Nationwide Limited (DNL), moral rights and any similar rights in any country (whether registered or  unregistered and including applications for and the right to apply for them in any part of the world).

You acknowledge that the intellectual property rights in the material and content supplied  as part of the Website shall remain with us or our licencors.

You may download or copy the content and other downloadable items displayed on the  Website subject to the condition that the material may only be used for personal non-commercial purposes. Copying or storing the contents of the Website for other than personal use is expressly prohibited.

You may retrieve and display the content of the Website on a computer screen, store such content   in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use,  provided you keep intact all and any copyright and proprietary notices.

You may not otherwise reproduce, modify, copy or distribute or use for commercial  purposes any of the materials or content on the Website.

You acknowledge that any other use of the material and content of this Website is strictly prohibited and you agree not to (and agree not to assist or facilitate any third party to) copy,  reproduce, transmit, publish, display, distribute, commercially exploit or create derivative   works from such material and content.

No licence is granted to you to use any of our trademarks or those of our affiliated companies.

5.DISCLAIMER

It shall be your responsibility to ensure that any products, services or information available through the Website meet your specific requirements.

We will not be liable to you if the Website is unavailable at any time.

We attempt to ensure that the information available on the Website at any time is accurate.

However, we do not guarantee the accuracy or completeness of material on this Website. We use all reasonable endeavours to correct errors and omissions as quickly as practicable  after becoming aware or being notified of them. We make no commitment to ensure that such material is correct or up to date.

All drawings, images, descriptive matter and specifications on the Website are for the sole

purpose of giving an approximate description for your general information only and should be used only as a guide.

Any prices and offers are only valid at the time they are published on the Website.

All prices and descriptions supersede all previous publications.

Every effort is made to keep information regarding stock availability on the Website up to date.

However, we do not guarantee that this is the case, or that stock will always be available.

The Website is provided on an 'as is' and 'as available' basis without any  representation or endorsement made and we make no warranties or guarantees, whether express or implied, statutory or otherwise (unless otherwise expressly stated in these terms and conditions or   required by law) in relation to the information, materials, content or services found or  offered on the Website for any particular purpose or any transaction that may be conducted on or through the Website including but not limited to, implied warranties of non-infringement,compatibility, timeliness, performance, security, accuracy, condition or completeness, or any implied warranty arising from course of dealing or usage or trade custom.

We make no representation or warranty of any kind express or implied statutory or otherwise regarding the availability of the Website or that it will be timely or error-free, that defects will be corrected, or that the Website or the server that makes it available are free of viruses or bugs.

We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website and we accept no liability of any kind for any loss or damage from action taken in reliance on material or information contained on the Website.

We cannot guarantee and cannot be responsible for the security or privacy of the Website and any information provided by you.

You must bear the risk associated with the use of the internet. In particular, we will not be liable for any damage or loss caused by a distributed denial-of-service attack, any viruses trojans, worms, logic bombs, keystroke loggers, spyware, adware or other material which is malicious or technologically harmful that may infect your computer, peripheral computer      equipment, computer programs, data or other proprietary material as a result of your use of     the Website or you downloading any material posted or sold on the Website or from any     website linked to it.

We reserve the right to disclose such information to law enforcement authorities as we reasonably feel is necessary should you breach this agreement.

6.USE OF THE WEBSITE

You are permitted to use the Website and the material contained in it only as expressly  authorized by us and in accordance with these terms and conditions, as may be amended from time to time without notice to you.

We provide access and use of the Website on the basis that we exclude all representations, warranties and conditions to the maximum extent permitted by law.

We reserve the right to: Make changes to the information or materials on this Website at any time and without notice to you.

Temporarily or permanently change, suspend or discontinue any aspect of the Website, including the availability of any features, information, database or content or restrict  access to parts of or the entire Website without notice or liability to you or any third party. Refuse to post material on the Website or to remove material already posted on the Website You may not use the Website for any of the following purposes:

Disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar,obscene, or otherwise objectionable material Transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise Breaching any applicable local, national or international laws, regulations or code of practice.Gaining unauthorized access to other computer systems Interfering with any other person's use or enjoyment of the Website.Breaching any laws concerning the use of public telecommunications networks Interfering with, disrupting or damaging networks or websites connected to the Website.

Utilisation of data mining, robots or similar data gathering and extraction tools to  extract (whether once or many times) for re-utilisation of any substantial parts of the Website To transmit, or procure the sending of, any unsolicited or unauthorized advertising or promotional material or any other form of similar solicitation

To create and/or publish your own database that features all or substantial parts of the Website Making, transmitting or storing electronic copies of materials protected by copyright without the prior permission of the owner.

In addition, you must not:

Knowingly introduce viruses, trojans, worms, logic bombs, keystroke loggers, spyware, adware or other material which is malicious or technologically harmful to the Website Attempt to gain unauthorized access to the Website, the server on which the Website is stored or any server, computer or database connected to it Attack the Website via a denial-of-service attack or a distributed denial-of service attack Damage or disrupt any part of the Website, any equipment or network on which the Website is stored or any software used for the provision of the Website

A breach of this clause may be a criminal offence under the Computer Misuse Act 1990. We  may report any such breach to the relevant law enforcement authorities and disclose your identity to them. In the event of such a breach, your right to use the Website will cease immediately.

7.SUSPENDING OR TERMINATING YOUR ACCESS

We reserve the right to terminate or suspend your access to the Website immediately and without notice to you if:

You fail to make any payment to us when due

You breach the terms of these terms and conditions (repeatedly or otherwise)

You are impersonating any other person or entity

When requested by us to do so, you fail to provide us within a reasonable time with enough information to enable us to determine the accuracy and validity of any information supplied by you, or your identity. We suspect you have engaged, or about to engage, or have in anyway been involved,  in fraudulent or illegal activity on the Website

8.REVIEWS

You acknowledge that any review, feedback or rating which you leave may be published by us on the Website and you agree that it may be displayed for as long as we consider appropriate and that the content may be syndicated to our other websites, publications or   marketing materials.

You undertake that any review, feedback or rating that you write shall:

Comply with applicable law in the UK and the law in any country from which they are posted

Be factually accurate Contain genuinely held opinions (where applicable)

Not contain any material which is either defamatory, threatening, obscene, abusive,offensive, hateful, inflammatory or is likely to harass, upset, annoy, alarm, embarrass or invade the privacy of, any person or be deceiving                 Not promote or advocate an unlawful act or activity, discrimination, sexually explicit material or violence Not infringe any trademark, copyright (including design rights), database right, or other intellectual property rights of any other person or breach any legal  duty you owe to a third party Not be used to impersonate any person, or to misrepresent your identity

You agree to indemnify and hold us harmless against any claim or action brought by third parties, arising out of or in connection with any review, feedback or rating posted by you on the website, including, without limitation, the violation of their privacy, defamatory statements  or infringement of intellectual property rights.

8.4. You grant us and our affiliate companies a non-exclusive, royalty-free worldwide license to use or edit any reviews posted by you.

We reserve the right to publish, edit or remove any reviews without notifying you.

9.LINKING TO THE WEBSITE

Same as Clouse 22 above in General Terms

10.EXTERNAL LINKS

Same as clause 21 above in General terms and condition

11.LIMITATION OF LIABILITY AND INDEMNITY

Notwithstanding any other provision in these terms and conditions, nothing will affect or   limit your statutory rights; or will exclude or limit our liability for:

Death or personal injury resulting from our negligence,Fraud or fraudulent misrepresentation,Action pursuant to section 2(3) of the Consumer Protection Act 1987

Any matter for which it would be unlawful for us to exclude or attempt to exclude our liability We will not be liable, in contract or tort (including, without limitation, negligence), or in  respect of pre-contract or other representations (other than fraudulent or negligent    misrepresentations) or otherwise for the below mentioned losses which you have suffered   or incurred arising out of or in connection with the provision of any matter in these terms and conditions even if such losses are foreseeable or result from a deliberate breach by us or as a result of any action we have taken in response to your breach:

Any economic losses (including without limitation loss of revenues, profits, contracts, business or anticipated savings)

Any loss of good will or reputation; or Any special or indirect losses; or Any loss of data

Wasted management or office time

Any other loss or damage of any kind

You agree to fully indemnify, defend and hold us, and our officers, directors, employees and suppliers, harmless immediately on demand, from and against all claims, including but not limited to losses (including loss of profit, revenue, goodwill or reputation), costs and expenses, including reasonable administrative and legal costs, arising out of any breach of these terms and conditions by you, or any other liabilities arising out of your use of this Website or any other person accessing the Website using your personal information with  your authority.

This clause does not affect your statutory rights as a consumer.

12.GENERAL

We reserve the right to change the domain address of this Website and any services, products, product prices, product specifications and availability at any time.

If any provision of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions in these   terms and conditions and the remainder of the provision in question will not be affected.

All Contracts are concluded and available in English only.

If we fail, at any time to insist upon strict performance of any of your obligations under these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under these terms and conditions, it shall not constitute a waiver of such  rights or remedies and shall not relieve you from compliance with your obligations.A waiver by us of any default shall not constitute a waiver of any subsequent default.

No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.

13.GOVERNING LAW AND JURISDICTION

The Website is controlled and operated in the United Kingdom

These terms and conditions will be governed by the laws of England and Wales and you  irrevocably agree to submit to the exclusive jurisdiction of the courts of England and Wales

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